30 SEPTEMBER 2012
The Manager
Godrej &Boyce Mfg Co.Ltd
kakkanad
Cochin
Mr.Ravi Kumar
Gokulam Appartments(Hse No:A1/257)
SRM Road
Kaloor
Dear Mr.Ravi,
It is with great concern and regret we received your phone call outlining the problem you had with our service. I personally apologize for your inconvenience due to our mistake.
We are deeply troubled that this issue has caused so much distress to you, our valued customer, and have looked into your complaint. After much review, we have narrowed down the cause of the issue. At Godrej, we are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. With the continuous training sessions and check -ups our process will be stronger than ever and will help eliminate the problems you experienced.
To show our deep appreciation for your continued support, we are providing you with 6months of service, free upgrade etc...
If you have any questions or comments regarding this matter, please feel free to discuss it.
Yours in service
Manager
The Manager
Godrej &Boyce Mfg Co.Ltd
kakkanad
Cochin
Mr.Ravi Kumar
Gokulam Appartments(Hse No:A1/257)
SRM Road
Kaloor
Dear Mr.Ravi,
It is with great concern and regret we received your phone call outlining the problem you had with our service. I personally apologize for your inconvenience due to our mistake.
We are deeply troubled that this issue has caused so much distress to you, our valued customer, and have looked into your complaint. After much review, we have narrowed down the cause of the issue. At Godrej, we are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. With the continuous training sessions and check -ups our process will be stronger than ever and will help eliminate the problems you experienced.
To show our deep appreciation for your continued support, we are providing you with 6months of service, free upgrade etc...
If you have any questions or comments regarding this matter, please feel free to discuss it.
Yours in service
Manager
what a load of bull... and what English...Please let us apologize for the difficulties and inconvenience you experienced with the badly damages
ReplyDeleteha ha ha